I called the box office and they said Headout needed to do it. I was told to take the tickets to the box office and see if they would exchange them. I explained that there would be no way I would have chosen that show for the reason listed above. I was finally able to do a live chat (as there is no phone number for Headout on their website) and eventually, a representative called me back and claimed that they reviewed my purchase session and I did choose the 2pm show. I tried calling and texting the person I was to meet and got zero response. I was confused as I didn't know why we would be meeting so early to get the tickets. When we landed, I immediately got a text from HeadOut that a rep was waiting for us to pick up our tickets. We chose this time as our flight did not land until about 1:15 that afternoon and would not make it to the 2pm show. I purchased tickets to see The Lion King for the 8pm show on December 28.
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